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Andy's Desk

An Interview with Our Owner, Andy Long

Andy, it is finally Spring! Tell us, why is it important to consider having our Spring Maintenance completed now?

There are many reasons to do this. First, it’s going to save you money in the long run by preventing breakdowns, reducing your energy bill and extending the life of your system. Second, it’s going to greatly improve your air quality. There are so many allergens like dander, dust mites, pollen and mold that cloud our air quality. A visit by our technicians can help insure these things are taken care of before you are using your system more frequently in the summer.

How much does this cost and what does this service include?

Right now, we are running a special for this service. For one system, it’s only $99 and for two systems it’s only $149. This is a savings of 25% and covers you for six months. This includes a lot of benefits like priority service scheduling, 15% off any needed repairs, a 1-year labor warranty on all repairs and an 18-point inspection.

Approximately how long will it take out of my day to have this done?

This really depends on what is discovered during the inspection, but our technicians are thorough and efficient.

Will someone from the office call me ahead of time to let me know they are on their way?

Yes, absolutely. We know your time is valuable and want to respect that. We will give you a phone call 30 minutes before arrival.

I see you offer an exclusive membership in the Long Comfort Club, formerly known as the Maintenance Club. Can you tell me more about what this includes and why it would be beneficial to me?

This is a great value to our customers. This helps to insure you are continually on our radar for preventative maintenance and you are considered top priority for repairs and other maintenance. With this exclusive membership, you’ll also receive 20% off repairs, two years labor warranty on all repairs, two 18-point inspections annually, drain cleaning and free refrigerant up to 1 pound. You also receive our reduced diagnostic fee of $69 24 hours a day. This is only $216 for the year for one system.

This is such great information! If I want to schedule my Spring Cooling Maintenance or become a member of the Long Comfort Club, what do I need to do?

Just call our office (864) 213-9899 or visit our club page here on the website.


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